Returns and Refund Policy

Returns

Thanks for shopping with Designs By Shasa!  If you are not entirely satisfied with your purchase, we’re here to help.  You have 30 calendar days to return an item from the date you received it.  Items can be returned due to defect not caused by mishandling by the purchaser.  You will be responsible for paying for shipping costs to return your item(s).  Shipping costs are non-refundable.  Receipt or proof of purchase is required to obtain a refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the refund within 7 – 10 business days, depending on original method of payment.

Please contact us with any questions on how to return your item.

Thank you for shopping with Designs By Shasa!

Shipping

Once an item(s) is purchased, the item(s) will be shipped out in 3-5 days.  The purchaser will be notified via email when the package has been shipped.